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Frequently Asked Questions


How does my purchase help support Scouts and Guides?
For every transaction, up to 10% of the purchase will be donated from Pawprint Badges to The Pawprint Trust.
As stated in The Pawprint Trust’s Governing Document, there is an application process twice every year which offers the opportunity for young people within Scouting & Guiding to apply for a grant. Once the application window has closed, the trustees of The Pawprint Trust will make an informed decision in how the funds are distributed and will contact the applicants directly if they have been successful.

The personal donations made from Pawprint Badges to The Pawprint Trust underlines the support and dedication that both Associations have shown us since we were 7 years old. It is our goal and aim to continue donating funds to The Pawprint Trust to support the young Scouts & Guides of today in their fantastic adventures.

Neither Pawprint Badges or The Pawprint Trust are affiliated with The Scout Association or Girlguiding.

Can I pay by Cheque?
Yes. To purchase via Cheque, please select 'Pay By Cheque' at the Checkout and follow the instructions :). Once we have received your cheque and all items are in stock we will send out your order and confirm via email. Please make sure you reference your order number when sending your cheque.

Can I pay by Bank Transfer?
Yes. To purchase via Bank Transfer, please select 'Pay By Bank Transfer' at the Checkout and follow the instructions :). Once we have received your payment and all items are in stock we will send out your order and confirm via email. Please make sure you reference your order number when making the transfer.

What Online Payment types do you offer?
We accept all major credit and debit cards as shown on the Home Page – please choose PayPal at the checkout.
We accept PayPal payments (those people with an existing PayPal Account) – please choose PayPal at the checkout.

Is there a minimum order quantity?
Absolutely not. Whether you are after 1 or a 1000 items we will always make sure you get your order.

Can I return badges if I’ve over-ordered?
Yes. As long as they are still in a saleable condition. Please see the Returns page for more information.

What size are your badges?
All our badges differ in size, so please check the individual product pages for more information.

Can I order by post?
Yes. Please download and complete the Postal Order Form. If any badges have become out of stock or discontinued by the time we receive your order, we will get in touch to find the best solution.

How can I unsubscribe from your mailing list?
You can unsubscribe from our mailing list by selecting unsubscribe at the bottom of our Newsletter emails.

Do you offer bulk discount?
Unfortunately we do not offer any discount on the purchase price of our badges, regardless of quantity. Our badges are priced competitively and we believe that, with the donation to the Pawprint Trust and the quality we insist on, they are the best value for money we can offer.
 
If you have any additional questions, please send us an email at info@pawprintbadges.co.uk.

Happy Scouting/Guiding :)

Charlotte & Jamie